Rheem · Furnace

26 Line and neutral reversed

High severity Rheem/Ruud 802P / 80MDP 80% two-stage furnace (UT 1028-928 IFC)R95PRGPE/RGLE

What the control is telling you

Supply polarity is reversed. The control may not sense flame when L1 and neutral are swapped; RGPE/RGLE will not operate without correct polarity and also alerts the homeowner (Call For Service).

Applies to: 802P/80MDP (802PA050-150); R95P (R95PA040-115); RGPE/RGLE 2-stage 80+

Likely causes

  • L1 (hot) and neutral swapped at the junction box or IFC
  • Poor or missing ground

Test and repair steps

  1. Warning: Turn off power before moving line-voltage wires.
  2. Measure L1 to ground (about line voltage) and neutral to ground (near 0 V).
  3. Swap hot and neutral so L1 goes to the hot terminal per the wiring diagram.
  4. Check ground continuity to the IFC and unit.
  5. RGPE/RGLE with door switch held in, 120 VAC terminal to ground and to neutral should read nominal 115 V (acceptable 105-120 VAC); have an electrician fix an inconsistent supply.
  6. Restore power and confirm the code clears.

Settings for these units

Clearance to combustibles (all models) · R95P

LocationMinimum clearance
Left side0 in.
Right side0 in.
Back0 in.
Top1 in.
Front2 in.
Vent0 in.
Service (front)24 in. recommended

Same values for R95PA040 through 115.

Column order read from a rotated drawing header - confirm on the furnace clearance label.

Filter sizes as shipped, upflow (Table 19) · RGPE/RGLE

Cabinet widthInputBottom filterSide filterQuantity
17-1/2 in.50, 75 (000 Btu/h)15-3/4 x 25 in.15-3/4 x 25 in.1
21 in.75, 100 (000 Btu/h)19-1/4 x 25 in.15-3/4 x 25 in.1
24-1/2 in.125 (000 Btu/h)22-3/4 x 25 in.15-3/4 x 25 in.1

Use one filter location only - do not double-filter or filter the supply side.

21 in./100K: cut 3-1/2 in. off filter and frame for a side filter; 24-1/2 in./125K: cut 7 in.

Models that show this code

21 models in Rheem/Ruud 802P / 80MDP 80% two-stage furnace (UT 1028-928 IFC), R95P, RGPE/RGLE

R802PA050314MSAR802PA075417MSAR802PA100521MSAR802PA125524MSAR802PA150524MSAR95PA0401317MSAR95PA0601317MSAR95PA0701317MSAR95PA0851521MSAR95PA1001521MSAR95PA1151524MSARGLE-05(-)BMKRRGLE-07(-)AMKRRGLE-07(-)BRQRRGLE-10(-)BRMRRGLE-12(-)ARMRRGPE-05(-)BMKRRGPE-07(-)AMKRRGPE-07(-)BRQRRGPE-10(-)BRMRRGPE-12(-)ARMR

Other codes on the same units

  • 14 Unexpected flame
  • 20 Twinning fault
  • 22 Main limit open
  • 23 HALC limit open (HALC LIMIT OPEN)
  • 33 Rollout switch (MRLC) open
  • 44 Low pressure switch closed (stuck)
  • 45 Low pressure switch open - inducer high speed
  • 46 Low pressure switch open - inducer low speed

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Source: 802P: 92-24161-146-02, Diagnostics and Fault Codes table, p.28, 40; R95P: Diagnostics and Fault Codes table, p.87 (PDF p.91); RGPE/RGLE: Table 16 p.49 / Table 20; Electrical Checks p.24. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.