Rinnai · Tankless water heater

22 Gas valve adjustment fault

Medium severity SENSEI RX/CX

What the control is telling you

Fault with gas valve adjustment, typically linked to the front reed switch position or incorrect gas valve parameters.

Applies to: SENSEI RX/CX Series

Likely causes

  • Reed switch on front of gas valve not positioned correctly
  • Incorrect gas valve parameters

Test and repair steps

  1. Confirm the reed switch on the front of the gas valve is seated in its correct location.
  2. Check all gas valve parameters; if any are wrong, re-enter them per the Gas Valve Replacement Instructions (100000855).

Settings for these units

RX supply connection sizes · SENSEI RX/CX

ConnectionSize
Gas3/4 in. MNPT
Cold inlet3/4 in. MNPT
Hot outlet3/4 in. MNPT
Condensate drain1/2 in. MNPT

Vent connection: 2 in. nominal PVC/CPVC/PP or 3 in./5 in. concentric.

Full specs (input, flow, weight) are only on each model's spec sheet, not in this manual.

RX water quality limits · SENSEI RX/CX

ContaminantMaximum level
Total hardnessUp to 200 mg/L
AluminumUp to 0.2 mg/L
ChloridesUp to 250 mg/L
CopperUp to 1.0 mg/L
Dissolved CO2Up to 15.0 mg/L
IronUp to 0.3 mg/L
ManganeseUp to 0.05 mg/L
pH6.5 to 8.5
TDSUp to 500 mg/L
ZincUp to 5 mg/L

Water damage beyond these limits is not covered by warranty.

Models that show this code

10 models in SENSEI RX/CX

CX160iCX199iCXP160iCXP199iRX130iRX160iRX180iRX199iRXP160iRXP199i

Other codes on the same units

  • 16 Outlet water over-temperature safety shutdown
  • 17 Venturi blockage
  • 18 Gas valve air/fuel adjustment limit reached
  • 19 Electrical grounding / DC circuit short
  • 21 PC board data transfer error
  • 25 Condensate pump failure or clogged drain
  • 32 Outlet water temperature thermistor fault
  • 33 Heat exchanger thermistor fault

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Source: Rinnai Troubleshooting TWH Diagnostic Codes (100000652), p.33. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.