Rinnai · Tankless water heater

18 Gas valve air/fuel adjustment limit reached

High severity SENSEI RX/CX

What the control is telling you

The Smart-Sense gas valve has hit its rich or lean air/fuel adjustment limit for the selected gas type, which should not happen in normal operation.

Applies to: SENSEI RX/CX Series

Likely causes

  • Wrong gas being supplied to the unit
  • Parameter 10 (Gas Type) set incorrectly
  • Incorrect gas valve parameters entered
  • Flame rod wire disconnected or damaged

Test and repair steps

  1. Confirm the correct gas (natural gas or propane) is being supplied.
  2. Check Parameter 10 (A = Natural Gas, B = Propane). It can only be changed within 20 minutes after a power reset.
  3. Verify or re-enter the gas valve parameters per 'Enter Gas Valve Parameters' in the Gas Valve Replacement Instructions (100000855).
  4. Confirm the flame rod wire is connected and undamaged.

Settings for these units

RX supply connection sizes · SENSEI RX/CX

ConnectionSize
Gas3/4 in. MNPT
Cold inlet3/4 in. MNPT
Hot outlet3/4 in. MNPT
Condensate drain1/2 in. MNPT

Vent connection: 2 in. nominal PVC/CPVC/PP or 3 in./5 in. concentric.

Full specs (input, flow, weight) are only on each model's spec sheet, not in this manual.

RX water quality limits · SENSEI RX/CX

ContaminantMaximum level
Total hardnessUp to 200 mg/L
AluminumUp to 0.2 mg/L
ChloridesUp to 250 mg/L
CopperUp to 1.0 mg/L
Dissolved CO2Up to 15.0 mg/L
IronUp to 0.3 mg/L
ManganeseUp to 0.05 mg/L
pH6.5 to 8.5
TDSUp to 500 mg/L
ZincUp to 5 mg/L

Water damage beyond these limits is not covered by warranty.

Models that show this code

10 models in SENSEI RX/CX

CX160iCX199iCXP160iCXP199iRX130iRX160iRX180iRX199iRXP160iRXP199i

Other codes on the same units

  • 14 Thermal fuse or overheat sensor tripped
  • 15 Venturi control fault
  • 16 Outlet water over-temperature safety shutdown
  • 17 Venturi blockage
  • 19 Electrical grounding / DC circuit short
  • 21 PC board data transfer error
  • 22 Gas valve adjustment fault
  • 25 Condensate pump failure or clogged drain

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Source: Rinnai Troubleshooting TWH Diagnostic Codes (100000652), p.30. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.