Rinnai · Tankless water heater

52 Gas valve / modulating solenoid valve (POV) signal fault

High severity Non-SENSEIRH180 hybridSENSEI RX/CXSENSEI

What the control is telling you

Fault in the gas valve circuit. On SENSEI and SENSEI RX/CX units it involves the gas valve solenoid; on Non-SENSEI units it means the modulating solenoid valve (POV) signal is abnormal.

Applies to: SENSEI Series, SENSEI RX/CX Series, Non-SENSEI Series

Likely causes

  • Loose, broken or damaged flame rod or flame rod wiring
  • Loose or damaged terminals on the gas solenoid harness
  • Failed gas valve solenoid or gas valve/venturi assembly
  • Open POV coil on the gas valve (Non-SENSEI)
  • No voltage reaching the gas valve / POV during ignition
  • Faulty PC board

Test and repair steps

  1. Warning: Shut off both power and gas to the unit before starting work.
  2. SENSEI / SENSEI RX/CX Inspect the flame rod and its wiring for loose, broken or damaged parts or connections.
  3. SENSEI / SENSEI RX/CX Inspect the gas solenoid harness for loose or damaged terminals.
  4. SENSEI At PC board connector D, black pin #27 to yellow pin #29 should read 18 ~ 22 ohms or 11 ~ 13 VDC. SENSEI RX/CX: at connector CN9, black pin #3 to yellow pin #4 should read 11 ~ 13 VDC.
  5. SENSEI / SENSEI RX/CX Restore power and confirm voltage reaches the gas valve during an ignition attempt.
  6. SENSEI / SENSEI RX/CX Replace the gas valve and venturi assembly. If 52 still shows afterward, run the PC board button reset described in the next step.
  7. SENSEI / RX/CX reset controller off, tap PC board button B (1 s each) through the menu until "E" appears, then hold A and B for 10 s until "ECL" shows. Menu order per series: see source manual (p.46–47).
  8. SENSEI / SENSEI RX/CX If code 52 will not clear after the reset, contact Rinnai technical support.
  9. Non-SENSEI Inspect the harness running from the POV valve to the PC board for loose, broken or damaged connections.
  10. Non-SENSEI Unplug the POV and measure its coil resistance; compare with the Tech Data Sheet (back of the front panel) or the service manual. Replace the gas valve if the coil is open.
  11. Non-SENSEI For accurate readings use a meter with a good battery on the correct ohm range, and isolate the part from the circuit and power supply.
  12. Non-SENSEI Check for voltage at the POV while the unit attempts to fire; if voltage is correct but the code remains, go to the next step.
  13. Warning: Disconnect power to the water heater, then replace the PC board if code 52 persists.

Settings for these units

RSC supply connection sizes · SENSEI

ConnectionSize
Gas3/4 in. NPT
Cold inlet3/4 in. NPT
Hot outlet3/4 in. NPT
Condensate drain1/2 in. NPT
Pressure relief valveM33 thread

The PRV and its adapter come in the box; PRV must be rated 150 psi and at least the heater Btu/h.

Condensate drain line must stay at least 1/2 in. over its whole length.

RSC water quality limits · SENSEI

ContaminantMaximum level
Total hardnessUp to 200 mg/L
AluminumUp to 0.2 mg/L
ChloridesUp to 250 mg/L
CopperUp to 1.0 mg/L
Dissolved CO2Up to 15.0 mg/L
IronUp to 0.3 mg/L
ManganeseUp to 0.05 mg/L
pH6.5 to 8.5
TDSUp to 500 mg/L
ZincUp to 5 mg/L

Damage from water above these limits is not covered by warranty.

Hard water should be treated; use the Service Soon (SS) reminder (parameter 03) for flushing intervals.

Models that show this code

89 models in Non-SENSEI, RH180 hybrid, SENSEI RX/CX, SENSEI

C199eC199iCU160eCU160iCU199eCU199iCX160iCX199iCXP160iCXP199iR50LSiR63LSe2R75LSeR75LSiR94LSeR94LSiR98LSeR98LSe-ASMER98LSiR98LSi-ASMERC80eRC80iRC98eRC98iRE140eRE140iRE160eRE160iRE180eRE180iRE199eRE199iREP160eREP160iREP199eREP199iRH180RL75eRL75e(A)RL75iRL75i(A)RL94eRL94iRLX94iRSC160eRSC160iRSC199eRSC199iRU130eRU130iRU160eRU160iRU180eRU180iRU199eRU199iRU80eRU80iRU90eRU98e

Other codes on the same units

  • 35 Tank temperature sensor fault
  • 38 Exhaust gas temperature sensor (CO sensor on RH180)
  • 41 Freeze protection / outdoor air temperature sensor fault
  • 51 Inlet water temperature thermistor fault
  • 54 High exhaust gas temperature
  • 57 Burner overheat bi-metal switch open
  • 58 Secondary heat exchanger bi-metal switch open
  • 61 Combustion fan motor fault

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Source: Rinnai Troubleshooting TWH Diagnostic Codes (100000652), p.46–48. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.