HVACopedia

Gree · Heat pump

L3 Outdoor DC fan motor fault

High severity Gree SapphireGree Livo GEN4Gree Vireo GEN3Gree Multi21+

What the control is telling you

The outdoor fan motor is not running correctly, so the compressor stops.

Applies to: Gree Sapphire 9-24k (SAP..HP230V1A), Livo GEN4 30-36k (4LIV..HP230V1A), Vireo GEN3 9-24k (3VIR..HP115/230V1A), Multi21+ 18-24k multi-zone (MULTI..HP230V1CO)

Likely causes

  • Fan blade blocked by debris or ice
  • Fan plug loose
  • DC fan motor failed
  • Outdoor board fault

Test and repair steps

  1. Check the fan turns freely and clear debris or ice.
  2. Reseat the fan motor plug.
  3. Replace the fan motor if it does not run with a good signal; otherwise replace the outdoor board.

Models that show this code

14 models in Gree Sapphire, Gree Livo GEN4, Gree Vireo GEN3, Gree Multi21+

3VIR09HP115V1A3VIR09HP230V1A3VIR12HP115V1A3VIR12HP230V1A3VIR18HP230V1A3VIR24HP230V1A4LIV30HP230V1AH4LIV36HP230V1AHMULTI18HP230V1COMULTI24HP230V1COSAP09HP230V1AHSAP12HP230V1AHSAP18HP230V1AHSAP24HP230V1AH

Other codes on the same units

  • H4 System abnormal (overload)
  • H5 IPM (inverter module) protection
  • H6 Indoor fan motor not running / no feedback
  • H7 Compressor lost synchronism
  • L9 Power protection
  • P5 Compressor phase overcurrent
  • P7 Inverter module temperature sensor fault
  • P8 Inverter module overheated

Save it for the next call

Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.

Open the app

Source: Gree Sapphire 9-12k (SAP09-12HP230V1A) service.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Sapphire 18-24k (SAP18-24HP230V1A) service.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Livo GEN4 30-36k (4LIV30-36HP230V1A) service.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Vireo GEN3 9-24k (3VIR..HP115-230V1A) service GREE_VIREOGEN3_SERVICE_090921.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Multi21+ multi-zone 18-24k (MULTI18-24HP230V1CO) service.pdf - section 9.1 Malfunction status sheet / 9.2 Malfunction Checking and Elimination. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.