FlowMax · Combi boiler

E02 Safety (overheat) thermostat or air pressure switch tripped

High severity FlowMax condensing combi (FLOWMAX-90/120)

What the control is telling you

The heating safety thermostat has opened (trips at 203°F) or, per the 120 manual, the air pressure switch has opened. Note: the 120 diagnostics list also has a separate E14 for the air pressure switch, and the 90 user manual lists E02 as safety thermostat only.

Applies to: FLOWMAX-90, FLOWMAX-120

Likely causes

  • Safety thermostat faulty or out of calibration
  • Safety thermostat wire disconnected
  • Air pressure switch faulty
  • Combustion air intake or exhaust vent blocked
  • Air pressure switch wiring loose / intermittent

Test and repair steps

  1. Find out why the heat exchanger overheated before resetting (circulation, pump, air in the system, closed valves).
  2. Check the safety thermostat wiring and connections.
  3. Test the safety thermostat; replace it if it is faulty or out of calibration (trip point 203°F).
  4. Inspect the intake and exhaust vent pipes and terminals for blockage (snow, nests, debris) and clear them.
  5. Check the air pressure switch wiring and hoses; replace the switch if it does not operate.
  6. Reset with the ON/OFF switch and confirm normal operation.

Settings for these units

Installation clearances · FlowMax condensing combi (FLOWMAX-90/120)

LocationService clearance (in)To combustibles
X (side)00 in
Y (side)00 in
L16-
H24-
A (above)120 in from jacket top
B (below)12-
Front-0 in
Rear-0 in

Wall-mount on a flat, solid vertical wall that can carry the weight.

Letters follow fig. 1 of the manual; L and H are the clearance zone in front/around the unit as drawn.

Hot water scald risk by temperature · FlowMax condensing combi (FLOWMAX-90/120)

Temperature settingTime to 2nd/3rd degree burn (adult skin)
Over 170°FNearly instantaneous
160°FAbout 1/2 second
150°FAbout 1-1/2 seconds
140°FLess than 5 seconds
130°FAbout 30 seconds
120°F or lessMore than 5 minutes

120°F lowers scald risk; children, elderly and disabled people burn faster.

Fit a tempering (mixing) valve if water is stored or set hotter, e.g. with parameter 1 = 03 (up to 160°F).

Models that show this code

2 models in FlowMax condensing combi (FLOWMAX-90/120)

FLOWMAX-120FLOWMAX-90

Other codes on the same units

  • 31 Incompatible remote control
  • E01 Ignition / ionization lockout (no flame)
  • E03 Flue gas thermostat / exhaust thermofuse tripped
  • E05 Heating (supply) sensor fault
  • E06 Domestic hot water (DHW) sensor fault
  • E12 DHW storage tank (cylinder) sensor fault
  • E14 Air pressure switch tripped
  • E16 Fan (blower) fault

Save it for the next call

Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.

Open the app

Source: FlowMax FLOWMAX-120 Instruction Manual, 6.10 Troubleshooting table, p.66; FlowMax FLOWMAX-120 Instruction Manual, 6.11 Diagnostics error code list, p.67; FlowMax FLOWMAX-90 User Manual, Diagnostics - Error codes, p.8-9. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.