Gree · Heat pump

PU DC bus capacitor charging fault

High severity Gree SapphireGree Livo GEN4Gree Vireo GEN3Gree Multi21+

What the control is telling you

The outdoor board cannot charge its DC bus capacitor to normal voltage.

Applies to: Gree Sapphire 9-24k (SAP..HP230V1A), Livo GEN4 30-36k (4LIV..HP230V1A), Vireo GEN3 9-24k (3VIR..HP115/230V1A), Multi21+ 18-24k multi-zone (MULTI..HP230V1CO)

Likely causes

  • Supply voltage outside 180-260 VAC
  • Reactor (L) wiring loose or reactor failed
  • Outdoor board (AP1) fault

Test and repair steps

  1. Measure the supply at XT L-N (normal range 210-240 VAC, limit 180-260 VAC) and correct it if out of range.
  2. Warning: Kill power and let the outdoor board capacitors bleed down (about 20 min, or meter the DC bus below 20 V) before touching the inverter board.
  3. Check the reactor connections and test the reactor.
  4. Run the unit 1 minute and measure across the electrolytic capacitor; if it stays below 200 V with good supply and reactor, replace AP1.

Models that show this code

14 models in Gree Sapphire, Gree Livo GEN4, Gree Vireo GEN3, Gree Multi21+

3VIR09HP115V1A3VIR09HP230V1A3VIR12HP115V1A3VIR12HP230V1A3VIR18HP230V1A3VIR24HP230V1A4LIV30HP230V1AH4LIV36HP230V1AHMULTI18HP230V1COMULTI24HP230V1COSAP09HP230V1AHSAP12HP230V1AHSAP18HP230V1AHSAP24HP230V1AH

Other codes on the same units

  • LC Compressor failed to start
  • LP Indoor and outdoor units do not match
  • Ld Compressor phase loss
  • PH DC bus voltage too high
  • PL DC bus voltage too low
  • dd Wiring/EEV check running (status)
  • dn Wrong interconnect wiring or EEV fault
  • oE Undefined outdoor unit error

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Source: Gree Sapphire 9-12k (SAP09-12HP230V1A) service.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Sapphire 18-24k (SAP18-24HP230V1A) service.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Livo GEN4 30-36k (4LIV30-36HP230V1A) service.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Vireo GEN3 9-24k (3VIR..HP115-230V1A) service GREE_VIREOGEN3_SERVICE_090921.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Multi21+ multi-zone 18-24k (MULTI18-24HP230V1CO) service.pdf - section 9.1 Malfunction status sheet / 9.2 Malfunction Checking and Elimination. Summarized in our own words; check the original manual for your model.

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For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.