HVACopediaNavien · Boiler
E788 Incorrect gas type setting
What the control is telling you
The gas type setting is wrong. Manual action: check DIP switch setting.
Applies to: Navien NHB-H (NHB-055H/080H/110H/150H) and NFB-H fire-tube (NFB-175H/200H) condensing boilers
Likely causes
- DIP SW2 #1 does not match the gas supplied
- Gas conversion done without changing the DIP switch
Test and repair steps
- Warning: Power off before changing DIP switches.
- Set DIP SW2 #1 OFF for natural gas, ON for propane, matching the rating plate and conversion label.
- Make sure the orifice matches the gas (the LP orifice comes in the Propane Gas & High Altitude Conversion Kit).
- Check Gas (NG/LPG) in Status Info, then verify CO2 per the combustion table.
Settings for these units
Installation clearances (indoor) · Navien NHB-H
| Side | Minimum clearance |
|---|---|
| Top | 9 in (229 mm) |
| Back | 0.5 in (13 mm) |
| Front | 4 in (100 mm) |
| Sides | 3 in (76 mm) |
| Bottom | 12 in (300 mm) |
| Vent to combustibles | 0 in |
Bracket gives 5/8 in (16 mm) from the wall; studs at 16 in on centre.
Common vent installs: 36 in above the top and 24 in in front are recommended for service.
Installation clearances (indoor) · Navien NFB-H
| Side | Minimum clearance |
|---|---|
| Top | 9 in (229 mm) |
| Back | 0.5 in (13 mm) |
| Front | 4 in (100 mm) |
| Sides | 3 in (76 mm) |
| Bottom | 12 in (300 mm) |
| Vent to combustibles | 0 in |
Do not install on carpet; indoors only.
Remove the wood pallet and refit the 6 screws to keep the cabinet airtight.
Models that show this code
6 models in Navien NHB-H, Navien NFB-H
Other codes on the same units
Save it for the next call
Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.
Source: Navien NHB-H Installation and Operation Manual, 11.14 Understanding Error Codes, p.119; Navien NFB-H Installation Manual, 11.7 Understanding Error Codes, p.116; NHB-H User's Information Manual (V1.0 Apr 2024), 5.2, p.24. Summarized in our own words; check the original manual for your model.
Homeowner looking at this code? See what it means for you and when to call a technician.
For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.