KeepRite · Heat pump

81 Low stage thermal lockout

High severity KeepRite *CA/*CH Two-Stage Communicating

What the control is telling you

Thermal cutout on 3 cycles in a row; low stage locked out 4 hours or until 24 V is cycled.

Applies to: KeepRite *CA7/*CA9 AC and *CH6/*CH9 HP two-stage communicating

Likely causes

  • Repeated low-stage overload trips - see code 71

Test and repair steps

  1. Fix the code 71 cause.
  2. Cycle 24 V to clear.

Models that show this code

8 models in KeepRite *CA/*CH Two-Stage Communicating

*CH624*CH636*CH648*CH660*CH924*CH936*CH948*CH960

Other codes on the same units

  • 56 Air and coil sensors disagree
  • 71 Low stage thermal cutout
  • 72 Compressor thermal cutout (two-stage: high stage)
  • 73 Contactor stuck closed
  • 74 No 230 V at compressor
  • 82 Thermal lockout (two-stage: high stage)
  • 83 Low pressure lockout
  • 84 High pressure lockout

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Source: KeepRite_ICP_KeepRite_Tempstar_Heil_split_A_C_HP_R_410A_R_22_service_421_08_5400_04.txt - section Table 17 Troubleshooting (two-stage). Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.