ICP · Heat pump

TRIP + ALERT flashing together Control voltage too low

Medium severity ICP N4H3 Heat Pump

What the control is telling you

TRIP and ALERT LEDs flashing at the same time mean the control voltage is too low for the module to operate.

Applies to: ICP N4H3 R-410A split heat pump (manual 428 01 5103 02); Comfort Alert codes apply only to units factory-fitted with the Comfort Alert module

Likely causes

  • Transformer overloaded
  • Low line voltage

Test and repair steps

  1. Measure 24 VAC at R-C of the module.
  2. Check transformer load; see Flash Code 9.

Settings for these units

Outdoor unit clearances · ICP N4H3 Heat Pump

LocationMinimum
Above unit (discharge)48 in. (1.2 m)
Each coil side (intake)18 in. (457 mm)
One coil side, reduced (unit to structure)6 in. (152 mm)
Control box corner and service panel24 in. (610 mm)
Between side-by-side units18 in. (457 mm)
Roof overhang above unit (with gutters)48 in. (1.2 m) vertical

Small objects (post, fence end): clearance about equal to the object width.

Do not install under an overhang without gutters.

Models that show this code

1 model in ICP N4H3 Heat Pump

N4H3

Other codes on the same units

  • 3 Short cycling
  • 4 Locked rotor
  • 5 Open circuit
  • 6 Open start circuit
  • 7 Open run circuit
  • 8 Welded contactor
  • 9 Low voltage
  • Red TRIP LED Comfort Alert TRIP - Y1 call but compressor not running

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Source: ICP N4H3 Installation Instructions 428 01 5103 02, Comfort Alert Diagnostics Codes (Figure 18), p.20. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.