Daikin · Furnace
E11 Flame rollout switch open
What the control is telling you
A manual-reset flame rollout switch on the burner/manifold area has opened - flame came out of the burner box. The circulator blower runs continuously and the furnace will not fire.
Applies to: Daikin DR96TN (upflow/horizontal) and DD96TN (downflow/horizontal) two-stage 96% furnaces with 9-speed ECM motor, R-32 ready
Likely causes
- Wrong gas pressure / overfiring or wrong orifices
- Burners misaligned or restricted; orifice plate out of position
- Flame impingement, burners with oversized cross-over slots
- Air leaking around or through the heat exchanger (possible cracked heat exchanger)
- Blocked flue
Test and repair steps
- Warning: a rollout trip means flame left the burner box - find the cause before putting the furnace back in service.
- Remove the burner door, press the reset on the rollout switch and check it for continuity with an ohmmeter; replace it if it will not stay closed.
- Check inlet and manifold gas pressure against the rating plate and the orifice size.
- Check burner alignment, the orifice/heat exchanger plate position and look for burner or flue restriction.
- Inspect the heat exchanger for leaks; check for air leaking into the burner compartment.
- Run a full heat cycle and watch the flame pattern before leaving.
Settings for these units
Normal status displays (7-segment) · Daikin DR96TN/DD96TN
| Mode | Display |
|---|---|
| Idle | IdL |
| Continuous fan | FAn |
| Cooling, low stage | 1AC |
| Cooling, high stage | 2AC |
| Gas heat, low stage | gH1 |
| Gas heat, high stage | gH2 |
| Factory (OEM) test mode | EOL |
These are normal operating displays, not fault codes.
Models that show this code
13 models in Daikin DR96TN/DD96TN
Other codes on the same units
- E10 Grounding fault / poor neutral connection
- EE0 Lockout - too many ignition retries (3)
- EE1 Pressure switch closed at start of heating cycle
- EE2 Pressure switch did not close (inducer runs, no ignition)
- EE3 High (primary) limit open
- EE4 Flame sensed with no call for heat
- EE5 Open fuse (short in low voltage wiring)
- EE6 Low flame signal
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Source: Daikin RSD6612304 (DR96TN/DD96TN service), 2 Stage Troubleshooting Codes, p.28-29; Checking Flame Rollout Control p.20. Summarized in our own words; check the original manual for your model.
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