Rheem · Heat pump

80 Low airflow

Medium severity Rheem/Ruud PRL-JEC heat pump (Comfort Control2 ICC)

What the control is telling you

The ICC detects that the indoor unit cannot provide the minimum airflow the outdoor unit needs.

Applies to: (-)PRL-JEC 2-stage 16 SEER heat pumps: RPRL/UPRL-024JEC, -036JEC, -048JEC, -060JEC

Likely causes

  • Indoor air mover misapplied or wrong size for the outdoor unit

Test and repair steps

  1. Confirm the air handler/furnace model is a matched, properly sized communicating unit.
  2. Check for dirty filter, closed registers or restricted ducts.
  3. Replace the indoor unit with a properly sized one if misapplied.

Settings for these units

Outdoor unit clearances · Rheem/Ruud PRL-JEC heat pump (Comfort Control2 ICC)

LocationMinimum
Above unit (fan discharge)60 in. [1524 mm]
Coil air inlets (3 sides)6 in. [152 mm]
Service access side24 in. [610 mm]
Between two units (grille sides aligned)12 in. total (6 in. per unit)

Do not reduce the 60 in. discharge or 24 in. service clearances.

Inlet clearances under 6 in. reduce capacity and efficiency.

Models that show this code

4 models in Rheem/Ruud PRL-JEC heat pump (Comfort Control2 ICC)

RPRL-024JECRPRL-036JECRPRL-048JECRPRL-060JEC

Other codes on the same units

  • 27 Low line voltage or no line voltage
  • 28 High line voltage
  • 29 High pressure control (HPC) open
  • 30 ICC fuse open
  • 83 Condenser coil temperature sensor fault
  • 84 Outdoor ambient temperature sensor fault
  • 90 Communication fault
  • 93 Internal control fault

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Source: Rheem (-)PRL-JEC Heat Pump Installation Instructions, 12.6 ICC Diagnostic Codes, p.30. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.