Navien · Combi boiler

E515 PCB fault

High severity Navien NCB-HNavien NFC-H

What the control is telling you

An internal fault was detected on the main circuit board. NFC-H manual lists the reset type as: Manual reset / Alarm.

Applies to: Navien fire-tube combi boilers, NFC-H series (NFC-250/200H, NFC-250/175H) and NCB-H combi boilers (NCB-250/150H, NCB-240/130H, NCB-240/110H, NCB-190/080H, NCB-190/060H)

Likely causes

  • Poor ground / electrical noise
  • Failed PCB

Test and repair steps

  1. Make sure the electrical cord/outlet is properly grounded (the manual's listed remedy).
  2. Reset from the front panel by pressing the Back button, then confirm the code clears.
  3. Code keeps returning? Phone Navien Technical Support, 1-800-519-8794.

Settings for these units

Minimum installation clearances (indoor) · Navien NCB-H

SideMinimum
Top9 in (229 mm)
Back0.5 in (13 mm)
Front4 in (100 mm)
Sides3 in (76 mm)
Bottom12 in (300 mm)

Indoor wall-hung only; ambient must stay above 32°F (0°C).

Do not install on carpet; leave room for service.

Water quality limits (DHW and system fill) · Navien NCB-H

ContaminantMax allowed
Total hardness200 mg/l (12 grains/gallon)
Aluminum0.05 to 0.2 mg/l
Chloride250 mg/l
Copper1.0 mg/l
Iron0.3 mg/l
Manganese0.05 mg/l
pH6.5 to 8.5
Sulfate250 mg/l (DHW table); 205 mg/l (fill table)
Total dissolved solids500 mg/l
Zinc5 mg/l
Chlorine (fill water)4 mg/l

Scale damage from poor water is not covered by warranty.

Manual shows sulfate 250 mg/l on p.23 and 205 mg/l on p.29 - check local guidance.

Models that show this code

7 models in Navien NCB-H, Navien NFC-H

NCB-190/060HNCB-190/080HNCB-240/110HNCB-240/130HNCB-250/150HNFC-250/175HNFC-250/200H

Other codes on the same units

  • E434 Water adjustment (flow control) valve fault
  • E439 No DHW flow detected / flow sensor fault
  • E441 DHW outlet 2 sensor fault
  • E445 Mixing (bypass) valve fault
  • E517 DIP switch setting fault
  • E594 EEPROM fault
  • E615 Memory fault (input and memory)
  • E736 Cascade communication fault

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Source: Navien NCB-H Installation & Operation Manual, 11.7 Understanding Error Codes, p.129-130; Navien NFC-H Installation Manual, 11.7 Understanding Error Codes, p.127-128. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.