Navien · Boiler

E517 DIP switch setting fault

Medium severity Navien NHB-HNavien NFB-H

What the control is telling you

DIP switch setting is invalid. Manual action: check DIP switch settings.

Applies to: Navien NHB-H (NHB-055H/080H/110H/150H) and NFB-H fire-tube (NFB-175H/200H) condensing boilers

Likely causes

  • SW1 model switches (5 and 6) do not match the boiler model
  • Invalid SW1/SW2 combination after service or PCB replacement

Test and repair steps

  1. Warning: Turn off power before changing DIP switches.
  2. Check SW1 #5/#6 model setting (NHB: 055H OFF/OFF, 080H ON/OFF, 110H OFF/ON, 150H ON/ON; NFB: 200H OFF/OFF, 175H ON/OFF).
  3. Check SW1 #1/#2 are OFF/OFF for normal operation.
  4. Check SW2 gas type, altitude and other switches against the Specs tables.
  5. Restore power and confirm the code clears.

Settings for these units

Installation clearances (indoor) · Navien NHB-H

SideMinimum clearance
Top9 in (229 mm)
Back0.5 in (13 mm)
Front4 in (100 mm)
Sides3 in (76 mm)
Bottom12 in (300 mm)
Vent to combustibles0 in

Bracket gives 5/8 in (16 mm) from the wall; studs at 16 in on centre.

Common vent installs: 36 in above the top and 24 in in front are recommended for service.

Installation clearances (indoor) · Navien NFB-H

SideMinimum clearance
Top9 in (229 mm)
Back0.5 in (13 mm)
Front4 in (100 mm)
Sides3 in (76 mm)
Bottom12 in (300 mm)
Vent to combustibles0 in

Do not install on carpet; indoors only.

Remove the wood pallet and refit the 6 screws to keep the cabinet airtight.

Models that show this code

6 models in Navien NHB-H, Navien NFB-H

NFB-175HNFB-200HNHB-055HNHB-080HNHB-110HNHB-150H

Other codes on the same units

  • E352 High water pressure
  • E353 Water pressure sensor fault
  • E480 DHW tank sensor not detected
  • E515 PCB fault
  • E594 EEPROM fault
  • E615 Memory fault
  • E736 Cascade communication fault
  • E740 Outdoor sensor not detected

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Source: Navien NHB-H Installation and Operation Manual, 11.14 Understanding Error Codes, p.119; Navien NFB-H Installation Manual, 11.7 Understanding Error Codes, p.116; NHB-H User's Information Manual (V1.0 Apr 2024), 5.2, p.24. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.