Lennox · Furnace

E348 No 24 V on Y2 output

Critical severity EL296UHVLennox SL280UHVLennox SL297NV

What the control is telling you

With a non-communicating outdoor unit, Y2 relay/stage 2 failed. Critical alert. Note: the manual's text for this code is inconsistent; verify on the unit.

Applies to: EL296UHV(X) series furnaces (integrated control 103130-XX and 107045-XX)

Likely causes

  • Y2 pilot relay contacts did not close
  • Relay coil not energized

Test and repair steps

  1. Measure 24 VAC at the Y2 output during a second-stage call.
  2. Check W915 (Y1-Y2) link status and wiring.
  3. Replace the integrated control if no output.
  4. Clears after reset and Y1 input is sensed.

Settings for these units

Recommended filter size by cabinet width · EL296UHV

Cabinet widthSide returnBottom return
17-1/2 in.16 x 25 x 1 in. (1)16 x 25 x 1 in. (1)
21 in.16 x 25 x 1 in. (1)20 x 25 x 1 in. (1)
24-1/2 in.16 x 25 x 1 in. (2)24 x 25 x 1 in. (1)

Number in brackets is the quantity of filters.

Filters are field supplied and installed outside the furnace; inspect monthly.

Recommended filter size by cabinet width · Lennox SL280UHV

Cabinet widthSide returnBottom return
14-1/2 in.16 x 25 x 1 in. (1)14 x 25 x 1 in. (1)
17-1/2 in.16 x 25 x 1 in. (1)16 x 25 x 1 in. (1)
21 in.16 x 25 x 1 in. (1)20 x 25 x 1 in. (1)
24-1/2 in.16 x 25 x 1 in. (2)24 x 25 x 1 in. (1)

Number in brackets is filter quantity; filters are field supplied.

Never run the unit without a filter installed.

Models that show this code

22 models in EL296UHV, Lennox SL280UHV, Lennox SL297NV

EL296UH045XV36BEL296UH070XV36BEL296UH090XV36CEL296UH090XV48CEL296UH090XV60CEL296UH110XV48CEL296UH110XV60CEL296UH135XV60DSL280UH060NV36ASL280UH070V36ASL280UH080NV48BSL280UH080NV60CSL280UH090V36BSL280UH090V48BSL280UH090V60CSL280UH100NV60CSL280UH110V60CSL280UH135V60DSL297UH040NV36BSL297UH060NV36BSL297UH080NV48CSL297UH080NV60C

Other codes on the same units

  • E312 Restricted airflow in cooling/fan
  • E313 Indoor/outdoor capacity mismatch
  • E331 Global network connection problem
  • E334 Y1 relay stuck on control
  • E345 Relay O failure
  • E347 No 24 V on Y1 output
  • E349 No 24 V between R and O
  • E370 Interlock switch open

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Source: Lennox EL296UHV(X) Unit Information / Service Literature, Table 5 Ignition Control 103130-XX Diagnostic Codes, p.37; Ignition Control 107045-XX Diagnostic Codes table, p.44. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.